1999 Dodge Caravan Review, Belinda, From Penacook, NH
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| ||Model of the car:||Dodge Caravan|
| ||General comments:||Will never buy a Chrysler product again! Vehicle has depreciated from $25,000 down to $10,230 since we bought it 15 months ago, and dealer can not get the repairs correct. Sliding doors which constantly chip are due to the misalignment of doors...which up until arbitraiton proceedings began, dealer has acknowleged and now will not stand behind or repair the problem...not that the 6th time would be a charm! On one trade-in attempt a salesman at same dealership told us the newest grinding noise under the hood was normal...he'd bought a '99 and it did the same thing..ugh!|
| ||What things have gone wrong with the car:||Paint keeps chipping on slider doors, dealer has fixed it 5 times previously and problem continues...now that we've turned to arbitration dealer decieved us, scheduled a final repair and then did nothing. Appearantly called us down under false pretenses so that Chrysler could send a representative to the dealership and proceeded to video tape my van inside and out and then tell dealer not to do the repairs because the vehicle was "abused." I have 2 young children and babysit 3 others- the van is not going to look like it would in the show room!|
| ||Previous car:||Nissan Quest...should've bought the Quest! I bet Nissan would've backed their product IF there were any defects such as this|